FAQs: Inside Our Automotive BDC Process

Want to know more about our Automotive BDC process? Find answers to frequently asked questions regarding our BDC solutions.

Answers to Your Questions

Paramount centers on creating momentum and transformative opportunity for our dealerships. We make it possible for your staff to focus on what they are there to do. Find out how our BDC experts can gear your dealership toward success.

How Can You Guarantee Results?

We have absolute confidence in what we do. We have a proven record to predict with a fair amount of accuracy the results we will produce. And we respect your money. We understand spending decisions with marketing dollars are difficult. We want to provide you with data, make your decision-making easier, see you become a repeat customer, and position your business to achieve its sales goals.

From Where Do Your Calls Originate?

Paramount Lead Solutions is based in Chicagoland, and all our calls are made from the United States. We do not outsource our calls to overseas companies.

How is Your Staff Trained?

Paramount’s entire staff, from the call center to the front office, is trained thoroughly on proper communication etiquette and ethics. All representatives speak clearly and are scripted, but our staff is not robotic – we believe it is important to listen to the customer and be responsive to questions and needs. We customize our calls to fit your the needs of your business.

What is Your Guarantee?

We start with our “Break Even Guarantee.” Some campaigns are more successful than others – location, promotional efforts, and type of business are all factors. We work with our clients to establish minimum guarantees for all services – our account managers can help you with this.

Does Paramount Charge for Set-Up?

At Paramount Lead Solutions, we take a transparent approach when it comes to our pricing structure. The set-up fees for our services are tailored to meet the specific needs of each individual client. Our team does not believe in any hidden costs and is committed to providing an open and honest pricing structure for our customers.

What is the Average Length of Commitment?

That depends on your needs and goals. Paramount programs are can be designed for one-day saturation or as ongoing and monthly efforts.

What Reporting Can I Expect to See?

We’ve learned every manager has different preferences for reporting. We deliver campaign data in the format you prefer – email, phone, text … even fax. We do this as often as you would like to see results. And our staff is responsive whether it’s “report day” or not – just call or email at any time.

Work With Our BDC Experts

Not finding the answers to your question? Reach out to our BDC professionals for more information about our automotive BDC process. Learn how we transform customer retention and acquisition for dealerships.