FAQs: Inside Our Automotive BDC Process

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Want to know more about our Automotive BDC process? Find answers to frequently asked questions regarding our BDC solutions.
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Answers to Your Questions

Paramount centers on creating momentum and transformative opportunity for our dealerships. We make it possible for your staff to focus on what they are there to do. Find out how our BDC experts can gear your dealership toward success.

How can Paramount guarantee results?

Paramount is committed to providing our clients with the highest level of service and results. We have a strong and consistent track record in delivering data, analytics, and results that not only demonstrate our confidence in our services but also empower our clients to make informed decisions.

Our automotive BDC process is designed to provide the necessary data and analytics to ensure a smooth transition, and to position your dealership to achieve its sales goals. We strive to make your decision-making process as seamless as possible, and our results are transformative.

From where do your calls originate?

Paramount Lead Solutions is based in Chicagoland, and all our calls are made from the United States. We do not outsource our calls to overseas companies.

How is your staff trained?

At Paramount, we place a high emphasis on professional communication and ethical conduct. Our entire staff, including call center representatives and front office personnel, undergo thorough training on proper etiquette and ethics.

Our representatives possess strong verbal communication skills and are provided with script guidelines. However, we also encourage active listening and responsiveness to the unique needs and concerns of our clients. Our approach is tailored to align with the specific requirements of your business.

What is your guarantee?

At our company, we take a strategic approach to ensuring the success of your campaign by offering our “Break Even Guarantee” as a starting point. This guarantee is established through a collaborative process with our clients, taking into account various factors such as location, promotional strategies, and the nature of your business. Our dedicated account managers are available to assist you in determining the minimum guarantees for all services provided.

Does Paramount charge for set-up?

At Paramount Lead Solutions, we take a transparent approach when it comes to our pricing structure. The set-up fees for our services are tailored to meet the specific needs of each individual client. Our team does not believe in any hidden costs and is committed to providing an open and honest pricing structure for our customers.

What is the average length of commitment?

The design of Paramount’s programs is tailored to align with the specific needs and objectives of each client. We offer a range of options, including one-day saturation campaigns and ongoing, monthly efforts, which can be customized to meet the unique requirements of your business. Our team will work closely with you to determine the most effective approach to achieve your desired outcome.

How much does it cost?

At Paramount, we pride ourselves in providing a highly personalized service experience for our clients. Each campaign is meticulously tailored to meet the specific goals and objectives of the client.

The process begins with a thorough analysis of your desired outcome, followed by presenting you with a range of options and transparent pricing. Our dedicated team of representatives will be available to provide guidance and support throughout the entire campaign, ensuring that your objectives are met.

What reporting can I expect to see?

We understand that effective communication and reporting are key to the success of any campaign. Our team has developed the flexibility to accommodate the diverse preferences of our clients in terms of data delivery.

We are able to provide campaign data in the format of your choice, including email, phone, text and even fax, and we are committed to providing this information as frequently as you require.

Our staff is always available to respond to your inquiries, regardless of whether it is a scheduled “report day” or not. You can reach out to us at any time via phone or email.

Work With Our BDC Experts

Not finding the answers to your question? Reach out to our BDC professionals for more information about our automotive BDC process. Learn how we transform customer retention and acquisition for dealerships.